Refund Policy

1. No Refund After Course Purchase

Since our product is digital, recorded, and instantly accessible, we follow a strict no-refund policy after a purchase is completed.

Once access is granted:

• No refunds
• No cancellations
• No transfers

2. Exceptions (Only If Applicable)

A refund is allowed ONLY if:

• The payment was charged twice
• The customer didn't receive login/access due to a technical issue
• The course was not delivered at all

In such cases, we will resolve the issue or provide a refund within 7–10 working days.

3. User Responsibilities

Before purchasing, the customer must:

• Read course details carefully
• Verify what is included in the course
• Ensure they understand the digital nature of the product
• Contact us if they have any questions or doubts

⚠️ Important: Please review all course information, FAQs, and sample content (if available) before making a purchase decision.

4. How to Request Support

For payment or access issues, please contact us:

• Email: hello@gorillatrading.in
• Phone: +91 8971121671
• WhatsApp: +91 8971121671

Our support team will respond within 24 hours and work to resolve any legitimate technical issues.

5. Refund Processing Time

If your refund request is approved (based on the exceptions listed above), the refund will be processed to the original payment method within 7-10 working days.